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PRIVACY POLICY

OVERVIEW

This Privacy Policy (“Policy”) describes how EKVAAR, a brand owned and operated by EKVAAR LIFESTYLE (OPC) PRIVATE LIMITED, collects, uses, discloses, and protects personal information when you visit, interact with, or make a purchase from our website (the “Services”).

By providing your personal information, you provide explicit consent for its collection and use for the purposes described in this Policy.

You may withdraw consent at any time by contacting us.

SECTION 1 – COMPANY & BUSINESS DETAILS

Legal Entity: EKVAAR LIFESTYLE (OPC) PRIVATE LIMITED
Brand Name: EKVAAR

EKVAAR operates as a fashion brand and manufacturer of apparel and accessories, serving customers through Business-to-Consumer (D2C) and Business-to-Business (B2B) models.

EKVAAR operates primarily within India.

References to “we”, “us”, “our”, or “EKVAAR” refer to EKVAAR LIFESTYLE (OPC) PRIVATE LIMITED.

SECTION 2 – INFORMATION WE COLLECT

We collect information necessary to operate our business and provide our Services, including:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

Order & Transaction Information

  • Products purchased

  • EKVAAR does not store full card details or sensitive payment credentials. Payment transactions are securely processed by certified third-party payment gateways.

  • Order history and delivery details

Marketing & Communication Data

  • Email and SMS preferences

  • Responses to campaigns, promotions, and notifications

Technical & Usage Data

  • IP address

  • Browser and device information

  • Pages visited and interactions on our website

SECTION 3 – HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and service messages

  • Provide customer support

  • Send marketing emails, SMS alerts, and promotional communications

  • Improve website performance, user experience, and product offerings

  • Analyze traffic and customer behavior through analytics tools

  • Prevent fraud and ensure platform security

  • We collect and process personal data based on your consent, contractual necessity for order fulfillment, and compliance with applicable legal obligations.

SECTION 4 – MARKETING COMMUNICATIONS

By voluntarily submitting your contact details, you consent to receive:

  • Transactional emails and SMS

  • Promotional emails, offers, and updates

You may opt out of marketing communications at any time by:

Transactional communications related to orders and services will still be sent.

SECTION 5 – COOKIES, ANALYTICS & ADVERTISING

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyze traffic and usage patterns

  • Deliver personalized advertisements

We may use third-party tools such as:

  • Google Analytics

  • Meta (Facebook/Instagram) Pixel

  • Other advertising and analytics platforms

These tools may collect anonymized or aggregated data to help us understand customer behavior and improve marketing effectiveness.

SECTION 6 – DATA SHARING & DISCLOSURE

We may share your information with trusted third parties only where necessary, including:

  • E-commerce platform providers (e.g., Shopify)

  • Payment gateways and banking partners

  • Logistics and fulfillment partners

  • Marketing, analytics, and advertising service providers

  • Some service providers may process data on secure servers located outside India in compliance with applicable data protection laws.

We do not sell personal information to third parties.

All third-party service providers are required to handle your data securely and only for authorized purposes.

SECTION 7 – DATA RETENTION

We retain personal information only for as long as necessary to:

  • Fulfill orders and services

  • Comply with legal, accounting, or regulatory requirements

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

SECTION 8 – DATA SECURITY

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, misuse, loss, or disclosure.

However, no online platform can guarantee absolute security. You use our Services at your own risk.

SECTION 9 – YOUR RIGHTS

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information (subject to legal obligations)

Requests can be made by contacting info@ekvaar.com.

SECTION 10 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external platforms.

SECTION 11 – CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

SECTION 12 – CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page, and continued use of the Services constitutes acceptance of the revised Policy.

SECTION 13 – CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: info@ekvaar.com

Grievance Officer

Name: Kashinath Hanamantray Tilagul
Email: info@ekvaar.com

FINAL NOTE

This Privacy Policy is governed by the laws of India.
Any disputes arising under this Policy shall be subject to the jurisdiction of Indian courts.